Frequently Asked Questions
FAQ
Find practical answers before sending your documents for assessment.
How do I receive a quotation?
Send a clear scan and explain where the document was issued, where it will be used and your deadline.
How long will the service take?
The estimate depends on document type, country, authority and verification requirements. ClearDocs confirms an estimated range after review.
Can you guarantee approval?
No. External authorities control acceptance and approval. ClearDocs supports preparation and coordination.
Do you collect originals?
Where available, ClearDocs can arrange collection and delivery. Coverage, charges and packaging requirements must be confirmed.
Are my documents confidential?
Documents are accessed only for assessment and service delivery, subject to ClearDocs privacy and retention procedures.
Can I request urgent processing?
Urgent handling may be available for eligible services. The team will confirm what can realistically be accelerated.
Ready to begin?
Send a clear copy of your document and we will recommend the next step and provide a quotation.